With the stresses, obligations and inconveniences of personal life, it is impossible to avoid occasional arguments at work . In any space where so many people live, disagreements will always arise and it is important to know how to resolve them.
Although it is not always our fault that we argue, it is important that we have an active attitude to smooth out all the rough edges that an argument leaves behind. The more open and receptive we are to others, the better we can value our rights and have a great time with others.
There are many different ways to leave a discussion behind and move on, but with these 3 steps anyone can resolve any type of work discussion .
3 things you should do after a work discussion
1. Offer an apology
We all make mistakes. It is in our nature to be wrong, but it is also in our hands to solve it.
Pay attention to your actions, especially the words that come out of your mouth. Sometimes job stress can cause a negative reaction and even if it is not intended, we end up acting aggressive, rude or offensive.
If you make a mistake that offends someone else, don’t be afraid to accept that you were wrong. Offer a sincere apology and you will see that they can solve every problem that comes their way. Likewise, you should not do it lightly and it is your job to choose the words you will use correctly so that with them you can express your responsibility and your desire to solve the problem.
Also avoid blaming the other person for your attitude, everyone must admit their mistakes , and this will only bring more problems.
2. Express appreciation
Chances are, you have reason to be grateful, even after what happened. If your apology was accepted in a good way, this is a great time to thank that person for their patience. It is important that it comes from your heart, otherwise it can be taken as sarcasm.
After an argument at work there are several things you can thank the other person for. First of all, thank him for listening to and accepting your apology and for being willing to listen to you even when you raised your voice.
In the work environment it is very important to show appreciation : it contributes to maintaining a healthy coexistence and making everyone feel comfortable in their workplace, improving productivity. Showing gratitude to others will help you on the path to success.
3. Offer an invitation
Even if the discussion is over, it does not mean that the relationship will recover immediately. The fact that for you it has already happened, does not mean that for the other person it is the same.
To get out of the tense environment, offer a sincere invitation to continue the conversation calmly, respectfully, and cordially. This will show that you are open to dialogue.
Remember that it is your job, on a daily basis, you will have to live with this person and it is important to be helpful. Likewise, a person who escapes from their conflicts shows a lack of commitment and loses credibility with others.
Reference
- Grayson, D. 3 Things to Do Immediately After an Argument at Work. For Inc. [Revised November 2018].
